If you disagree with decisions made on your application for public housing, a request to transfer to another public housing unit, rent calculations, unit calculations or tenant charges, then you can request to appeal that decision. An appeal is a request by an applicant or tenant to have a decision made by the Nova Scotia Provincial Housing Agency reviewed.
Decisions that can be appealed include:
Decisions that cannot be appealed include:
*Appeals related to lease termination can be brought forward to the Residential Tenancies Board.
There are two steps in the appeal process. The first is a Decision Review made by a District Director who was not involved in making the initial decision. The second is an Appeal Hearing before an Appeals Committee. Step 1 - Decision Review - must occur before you can proceed to Step 2 - Appeal Hearing. If your issue gets resolved at any point, you can stop the process.
Download a brochure with more information about the Decision Review and Appeal process:
NSPHA Appeal Process - When you Disagree (PDF)
To start an appeal, submit a Decision Review Request Form to your local District Office. You have 10 business days after receiving a decision to submit this form.
If you have questions about appeals, please contact your District Office.